FAQS
RETURN/REFUND/CANCELLATION POLICY
Starch & Iron does not cover buyer remorse. If there is a defect in material, workmanship, or if the size/item received was not the size/item that was ordered we will be happy to issue a complete refund or replacement at no cost to you. Visit our contact us page for these issues.
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Damages:
We inspect all items before they are shipped but sometimes mistakes are made. If you receive and item that is damaged, you must notify us within 5 days after receiving your purchase. Please email us at contactstarchandiron@gmail.com with a picture of the defect and your name/order number and we will get you taken care of.
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Cancellations:
Our products are produced on demand meaning that once you place your order, we order your product for printing/embroidery. As a result, if you need to cancel your order you have 24hrs to do so from the time the order is placed.
WHAT ARE THE PAYMENT OPTIONS?
Most major credit/debit cards
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VISA, Master Card, AMEX, Discover, JCB, & Diners
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Paypal